Ticket collection is simple. Once your order is complete, an order confirmation will be emailed to you that allows you to collect physical tickets during the festival. All you have to do is bring a copy of this email (either printed or through your mobile phone) to collect all the tickets that you've booked.
Remember, this is a free-seating event, so come down early to get the best seats. We recommend registering at least 30 mins before show time.
On Gmail? Your email confirmation might be marked as spam. Please check your spam folder. If you are having trouble locating your e-ticket, drop us an email or phone call at 6440 7330.
Online ticket sales closes 12 hours before each screening. Any remaining tickets will be available at the door during the festival through cash payment only.
No, all you need is a credit/debit card.
Tickets can also be purchased at the Anonymous office from Mondays to Fridays, between 11am and 6pm.
Please call us at 6440 7330 to make an appointment at least 2 hours in advance.
Yes, we do! All orders of 20 tickets and above entitles you to a 10% discount. Orders of 50 tickets and above entitles you to a 15% discount.
When tickets for a screening is no longer available, they will be listed as Rush Tickets (also known as last-minute tickets). The Rush System functions as a stand-by line that will form 30 minutes before showtime at the venue. Approximately 10 minutes prior to the scheduled showtime, empty seats are counted and will be sold on a first-come, first-served basis to those in line. Rush ticket prices are the same as regular tickets and there is a limit of two tickets per person.
Once your booking is processed, tickets cannot be refunded. However, tickets may be exchanged or cancelled up to 48 hours before screening and is subject to availability. Exchanges incur a $2.50 per ticket fee, while cancellations incur a $5.00 per ticket fee.
Please email tickets exchange or cancellation requests with reference to your order number to firstname.lastname@example.org
Shaw Theatres Lido
Tickets to all screenings are sold out.
However you may still have a chance to get a ticket through our Rush Tickets System (also known as last minute tickets).
The Rush System functions as a physical stand-by line that will form 30 minutes before showtime at the venue. Approximately 10 minutes before showtime, empty seats from no-shows are counted and will be sold on a first-come, first-served basis to those in line. Rush ticket prices are the same as regular tickets and there is a limit to two tickets per person.
Please note that there are no advance reservation for rush tickets and while we encourage you to wait in the Rush Line, admission is not guaranteed.
Stay in touch
Please note that our mailing list is not a wait list for sold out screenings. Subscribing is not an advance reservation for rush tickets. Thank you.